This Privacy Policy explains how NGShorts (“we”, “us”, “our”) collects, uses, shares, and protects your information when you use NGShorts (the “Service”). By using the Service, you agree to this policy.

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1) Information We Collect

We collect information you provide, information generated by your use of the Service, and information from third parties (where applicable).

1.1 Information You Provide

• Account & profile data: name/username, email, phone number (if used), profile photo, bio, country/state/city (if provided).
• Content: videos, images, audio, captions, comments, messages, and any metadata you include.
• Support requests: information you send when contacting us (e.g., issue details, screenshots, device info).
• Verification details (optional): if we request verification (e.g., age checks or anti-fraud checks), you may provide additional data.

1.2 Information We Collect Automatically

• Usage data: interactions (views, likes, follows, shares), searches, watch time, and activity timestamps.
• Device & technical data: device type, OS/app version, language, time zone, IP address, crash logs, and performance diagnostics.
• Cookies & similar technologies: used to keep you signed in, remember preferences, and improve security and performance.

1.3 Information From Third Parties

• Service providers: analytics, cloud hosting/storage, content delivery, moderation tools, and customer support platforms.
• Payments (if enabled): payment processors may provide transaction confirmation and limited details needed for reconciliation.
• App stores/platforms: may provide basic install or subscription signals (where applicable).

2) How We Use Your Information

• To provide, maintain, and improve the Service (including content delivery and personalization).
• To create and manage accounts, authenticate users, and prevent unauthorized access.
• To enable community features (posting, commenting, following, reporting).
• To enforce our policies and promote platform safety (fraud prevention, abuse detection, moderation).
• To communicate with you (service updates, security alerts, support responses).
• To measure performance, analyze trends, and troubleshoot bugs.
• To comply with legal obligations and respond to lawful requests.

3) Sharing & Disclosure of Information

We do not sell your personal information. We may share information in the following situations:

• With service providers who help operate the Service (hosting, storage, analytics, moderation, support).
• For safety and compliance to investigate abuse, enforce policies, and protect users and the public.
• Legal requests when required by law, court orders, or lawful government requests.
• Business transfers in a merger, acquisition, restructuring, or sale of assets (with appropriate safeguards).
• With your direction when you choose to share content or connect features that require sharing.

4) Public Content & Visibility

Your profile and content may be visible to others depending on your settings and how you use the Service. Please be mindful of what you post, especially if it contains sensitive or personal information.

5) Child Safety (CSAE/CSAM)

NGShorts has zero tolerance for child sexual abuse material (CSAM) and child sexual abuse and exploitation (CSAE). We may remove content, suspend accounts, preserve evidence, and report to relevant authorities where required by law.

6) Cookies & Similar Technologies

We use cookies (and similar technologies) to keep the Service secure, remember your preferences, and understand usage. You can usually control cookies via your browser settings, but some features may not work properly if cookies are disabled.

7) Data Retention

We retain information for as long as needed to provide the Service and for legitimate business purposes, such as security, fraud prevention, dispute resolution, and legal compliance. Content or logs may persist for a limited time in backups/caches even after deletion.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your data. However, no system is 100% secure. Please use strong passwords and keep your account credentials confidential.

9) Your Rights & Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or object to certain processing of your information. You can also request account deletion using the link below.

10) International Transfers

Your information may be processed in countries other than where you live (for example, where our hosting or service providers operate). Where required, we take steps designed to ensure appropriate safeguards are in place.

11) Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we may provide additional notice. Continued use of the Service after updates means you accept the updated policy.

12) Contact

For privacy questions, requests, or reports, contact us at: info@ngshorts.com

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